Terms of service
Introduction
This purchase is governed by the following standard terms and conditions for consumer purchases of goods over the Internet. Consumer purchases online are primarily regulated by the Contracts Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act. These laws provide the consumer with mandatory rights. The terms of this agreement shall not be understood as any limitation of statutory rights, but set out the parties’ main rights and obligations for the transaction.
1. The Agreement
The agreement consists of these terms and conditions of sale, the information provided in the ordering solution, and any separately agreed terms. In the event of any conflict between the information, what has been specifically agreed between the parties shall prevail, provided it does not conflict with mandatory legislation.
The agreement will also be supplemented by relevant statutory provisions governing the purchase of goods between businesses and consumers.
2. The Parties
The seller is:
GG Collective AS
Frøyerveien 38, 4328 Sandnes
info@moverethelabel.com
931607731
Hereinafter referred to as the seller.
The buyer is the consumer who places the order and is hereinafter referred to as the buyer.
3. Price
The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Any additional costs that the seller has not informed the buyer about prior to purchase shall not be borne by the buyer.
4. Conclusion of Contract
The agreement is binding on both parties when the buyer has submitted the order to the seller.
However, the agreement is not binding if there has been a typographical or clerical error in the seller’s offer in the online store ordering solution or in the buyer’s order, and the other party realized or should have realized that such an error existed.
5. Payment
The seller may request payment for the goods from the time they are dispatched to the buyer.
If the buyer uses a credit or debit card for payment, the seller may reserve the purchase amount on the card at the time of ordering. The card will be charged on the same day the goods are dispatched.
If payment is made by invoice, the invoice will be issued to the buyer upon shipment of the goods. The payment deadline will appear on the invoice and is a minimum of 14 days from receipt.
Buyers under the age of 18 cannot pay by subsequent invoice.
6. Delivery
Delivery has taken place when the buyer, or the buyer’s representative, has taken possession of the item.
If no delivery time is specified in the ordering solution, the seller shall deliver the goods without undue delay and no later than 30 days after the customer’s order. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.
7. Risk
The risk for the goods passes to the buyer when the goods have been delivered in accordance with section 6.
8. Right of Withdrawal
Unless the agreement is exempt from the right of withdrawal, the buyer may withdraw from the purchase in accordance with the Right of Withdrawal Act.
The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the withdrawal period. All calendar days are included. If the deadline falls on a Saturday, public holiday, or holiday, the deadline is extended to the nearest working day.
The withdrawal deadline is considered met if notification is sent before the deadline expires. The buyer bears the burden of proof that the right of withdrawal has been exercised, and the notification should therefore be made in writing (withdrawal form, email, or letter).
The withdrawal period begins:
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For single deliveries, from the day after the goods are received.
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For subscriptions or agreements involving regular delivery of identical goods, from the day after the first delivery is received.
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For purchases consisting of multiple deliveries, from the day after the last delivery is received.
If the seller fails to inform about the right of withdrawal and provide a standard withdrawal form before the agreement is concluded, the withdrawal period is extended by 12 months. If the seller provides the information within those 12 months, the withdrawal period expires 14 days after the buyer receives the information.
When exercising the right of withdrawal, the goods must be returned without undue delay and no later than 14 days after notification has been given. The buyer bears the direct cost of returning the goods unless otherwise agreed or unless the seller has failed to inform that the buyer must cover return costs. The seller may not charge a fee for the buyer’s use of the right of withdrawal.
The buyer may test the goods in a reasonable manner to determine their nature, characteristics, and function without losing the right of withdrawal. If the testing goes beyond what is reasonable and necessary, the buyer may be liable for any reduction in value.
The seller shall refund the purchase price without undue delay and no later than 14 days after receiving notification of the withdrawal. The seller may withhold the refund until the goods have been received or documentation of return shipment has been provided.
9. Delay or Non-Delivery
If the seller fails to deliver or delivers late and this is not due to the buyer, the buyer may, in accordance with Chapter 5 of the Consumer Purchases Act, withhold payment, demand performance, cancel the agreement, and/or claim compensation.
Complaints should be made in writing for evidentiary purposes.
(Sections on performance, cancellation, and compensation continue unchanged in substance, translated accordingly.)
10. Defects
If there is a defect in the goods, the buyer must notify the seller within a reasonable time after discovering or when the defect should have been discovered. A complaint is always considered timely if made within two months of discovery. The right to complain expires two years after delivery, or five years if the product is intended to last substantially longer.
The buyer may withhold payment, demand repair or replacement, request a price reduction, cancel the agreement, and/or claim compensation in accordance with Chapter 6 of the Consumer Purchases Act.
Complaints to the seller should be made in writing.
11. Seller’s Rights in Case of Buyer’s Breach
If the buyer fails to pay or fulfill obligations under the agreement, the seller may withhold the goods, demand performance, cancel the agreement, and/or claim compensation in accordance with Chapter 9 of the Consumer Purchases Act.
The seller may also claim interest on late payment and reasonable fees for uncollected goods.
12. Warranty
Any warranty provided by the seller or manufacturer gives rights in addition to statutory rights. It does not limit the buyer’s rights regarding defects or delays.
13. Personal Data
The seller is responsible for the processing of collected personal data. Unless the buyer consents otherwise, the seller may only collect and store personal data necessary to fulfill obligations under the agreement. Personal data will only be disclosed where necessary or required by law.
14. Dispute Resolution
Complaints must be directed to the seller within a reasonable time. The parties shall attempt to resolve disputes amicably. If unsuccessful, the buyer may contact the Norwegian Consumer Authority for mediation.
The European Commission’s Online Dispute Resolution portal may also be used, particularly if you reside in another EU country.
15. Movere Mobile Terms of Service
Movere’s mobile message service (“the Service”) is operated by Movere (“Movere,” “we,” or “us”). Your use of the Service constitutes acceptance of these Mobile Terms.
By subscribing to Movere’s SMS/text messaging service, you agree to receive recurring messages from and on behalf of Movere to the mobile number you provided, even if your number is registered in a national “Do Not Call” registry. Messages may be sent using automated systems. Marketing messages may include promotions, offers, and cart reminders.
You are not required to sign up for this program to make purchases from us, and consent is not a condition of purchase from Movere. Participation is voluntary.
We do not charge for the Service, but you are responsible for any messaging or data charges imposed by your mobile carrier. Message frequency may vary.
You may opt out at any time by replying STOP or using the unsubscribe link where available. You will receive a confirmation message. No further messages will be sent unless you re-subscribe.
For support, contact info@moverethelabel.com.
Mobile carriers are not responsible for delayed or undelivered messages. You agree to provide a valid mobile number and re-register if your number changes.
To the extent permitted by law, we are not liable for failed or misdirected message delivery.
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